Shipping Policy

This shipping policy applies to all orders delivered within the United States.

Delivery problems

If tracking shows an unusual delay, damage, or delivery that you cannot locate, contact us so we can review the carrier record and help with the next appropriate step.

Questions

Shipping questions may be directed to:

• Email: thuhoang255765@gmail.com
• Phone: (603) 832-1643
• Mailing address: 190 Winslow Rd, Newark, Delaware, 19711, United States
• Customer service hours: Monday to Friday, 9:00 AM–5:00 PM

Cost and destination

Standard shipping is free for all United States orders. We do not currently offer international delivery. Orders submitted with an unsupported destination may be cancelled and refunded.

Processing and transit

Orders are normally prepared in 1–2 business days. After dispatch, expected transit time is 4–6 business days. Weekends, holidays, carrier interruptions, severe weather, and address problems can affect actual delivery timing.

Tracking and address accuracy

Tracking information is provided after shipment. Please review the delivery address before checkout and contact us immediately if it needs correction; an address cannot always be changed after fulfillment begins.